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Power Outage
http://www.cookaholics.org/viewtopic.php?f=19&t=3237
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Author:  marygott [ Thu Sep 19, 2013 10:42 am ]
Post subject:  Re: Power Outage

This is the stuff nightmares are made of. Yikes!

Mary

Author:  cmd2012 [ Thu Sep 19, 2013 10:55 am ]
Post subject:  Re: Power Outage

Aaaaaaaarg!!!

So sorry this is still an ongoing thing Todd. It's horrible to be left high and dry for so long without a working stove (and I thought my 6 week back order when my stove went was bad). Hopefully BBQ season hangs in for you for a while longer. I also found buying a cheap plug in element (a $25 coil type I found at Canadian Tire) and my Breville Smart oven made life bearable while I was waiting. Between the two I could pretty much do anything but roast a turkey.

Author:  fitzie [ Thu Sep 19, 2013 12:15 pm ]
Post subject:  Re: Power Outage

I think it's time for you to get hold of Fred J. Carl, President, Founder and CEO of Viking Range. You probably won't get him but will get his assistant and I can almost guarantee you will get a straight answer. I'd tell them all you've been through including what their rep told you.Their phone number is on their web site. In my experience, if you don't go straight to the top you don't get anywhere at all.

fitzie

Author:  Amy [ Thu Sep 19, 2013 1:56 pm ]
Post subject:  Re: Power Outage

Once again, I agree with fitzie.

Amy

Author:  crystal [ Sat Sep 21, 2013 12:12 pm ]
Post subject:  Re: Power Outage

If it were a common brand, you can find the part #, using the appliance model numer, at sears parts direct, or, repairclinic.com. Then, order from universalapplianceparts.com. It will save you vast amounts of money, just ask Mr. Roper. Todd, if all avenues fail, id try this place-allvikingparts.com.
Seriously, we fix almost every single appliance we have that has a problem, from broken doors and motherboards on $$washers, to motherboards on $$$$$ pos monogram refrigerators.

Author:  talanhart [ Mon Sep 23, 2013 6:40 am ]
Post subject:  Re: Power Outage

Because my oven was purchased 17 years ago, they don't make the board anymore that was used for my oven. They did use basically the same box and update the panel that has all the knobs and the board underneath. Ernie has ordered one of the later versions of the panel and the board thinking that might work. Looking inside the cavity where the wires are for the oven, there are only three wire connectors and about 10 wires, so I am hoping this will work.

Crystal,
It's nice to see you here again. Thanks for the info. I did try the allvikingparts.com and when I talked to them, they did not have any oven parts in stock for my oven and that they would have to order it from Viking. I did do a search for my model number and I have found some floor models that I might have to buy in case this doesn't work. The bad thing right now is Viking doesn't make a 36" oven anymore. My cupboard is built for a 36" oven, so if I have to replace my oven, I will have to fill in a 3" gap on each side of a new 30" oven, because that is what they sell now.

Author:  talanhart [ Tue Sep 24, 2013 10:39 am ]
Post subject:  Re: Power Outage

Ernie just called me and they have the new panel ready for me.

Author:  BeckyH [ Tue Sep 24, 2013 11:00 am ]
Post subject:  Re: Power Outage

Thinking good thoughts about your circuitry!

Author:  Linda [ Wed Sep 25, 2013 6:09 am ]
Post subject:  Re: Power Outage

Please tell us the installation is done and you're back in bidness!

Author:  talanhart [ Wed Sep 25, 2013 8:39 pm ]
Post subject:  Re: Power Outage

My oven works! I have an updated board and glass panel and it only cost $1,089.00.

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